AML/CTF Compliance Centre

Not just compliant with AUSTRAC guidance, built with the people who help write it

InfoTrack designed the AML/CTF Compliance Centre in direct partnership with Grant Thornton, one of Australia’s leading audit, tax and advisory firms and an adviser to AUSTRAC on the Tranche 2 reforms.

This partnership ensures that the workflows, training content, risk assessment methodology and program templates inside the Compliance Centre reflect the standard AUSTRAC expects, reviewed against the same guidance the regulator publishes. For accounting firms seeking to demonstrate genuine, defensible compliance effort, that provenance provides a level of assurance that no standalone compliance product can offer.

The collaboration has also produced an ongoing programme of education events, webinars and resources designed to move accounting firms from awareness to action, available to all InfoTrack users.

Start using InfoTrack's AML/CTF Compliance Centre

Your all-inclusive, complimentary AML/CTF solution

Trusted by the professions that cannot afford to get it wrong

InfoTrack is trusted by thousands of Australian law firms, conveyancers, banks and financial institutions, professions where data accuracy, security and compliance are not differentiators but prerequisites. That trust has been built through consistent performance across the most demanding professional services environments in the country: accurate data, reliable integrations, responsive support and a security posture that meets the highest available Australian standard.

Accounting firms operate in the same environment of professional obligation and client trust. Your clients share their most sensitive financial information with you. They rely on your judgement, your accuracy and your discretion. The technology underpinning that relationship should meet the same standard you hold yourself to.

InfoTrack was built to that standard. Not because it was required, but because that is the standard on which this platform was founded.

3. Onboard your customers

Onboarding Questionnaire

InfoTrack provides a digital Onboarding Questionnaire, pre-filled where possible, that asks all the required KYC questions. There is built-in smart logic that guides users to the right questions based on risk.

Customer Due Diligence and Enhanced Due Diligence

An AML verification bundle is available through your ecosystem including VOI, PEPs, Sanctions, Adverse Media and even the Onboarding Questionnaire. There are further options for Enhanced Due Diligence checks such as Verification of Funds, if required.

Customer Risk Assessment

The InfoTrack system will automatically generate a Customer Risk Report based on onboarding questionnaire responses and due diligence search results. A clear risk rating will be applied, with prompts to escalate if required.

AML report generated

A consolidated AML report is automatically generated for review. This contains all the customer information and risk rating, suitable for storage and ready for Audit. This report can also be shared with 3rd parties

4. Report to AUSTRAC

Transactional reports

Tranche 2 entities are obligated to report certain clients to AUSTRAC based on their risk and behaviours. InfoTrack gives users the ability generate Suspicious Matter Reports, Transaction Threshold Reports and more, directly from the matter. Information is prefilled where possible and sent directly to AUSTRAC, as well as being stored inside the Compliance Centre for audit purposes.

Annual Compliance Reports

Every reporting entity must submit an Annual Compliance Report (ACR) to AUSTRAC by 31 March each year. InfoTrack simplifies annual compliance reporting by providing a Compliance Dashboard inside the Compliance Centre. In a few clicks, the Annual Compliance Report can be generated and sent to AUSTRAC for review.

5. Record Keeping

Record keeping is the backbone of AML/CTF compliance. AUSTRAC requires Tranche 2 entities to maintain clear, complete and auditable records of every step taken, from onboarding customers to reporting suspicious activity.

InfoTrack delivers automated, end-to-end record keeping inside the Compliance Centre, ensuring Tranche 2 entities always meet AUSTRAC’s retention requirements. All data is tracked via an activity log and stored for 7 years inside the Compliance Centre.

Powered by AI Support

The Compliance Centre now comes with your very own AI powered assistant, built directly into the platform and available whenever you need it.

Imagine having an InfoTrack expert sitting with you at all times, ready to answer questions, guide your next step and keep your compliance moving forward.

Simply click the iSupport widget on the bottom right of any screen and ask questions.

Get real time answers to your AML/CTF and Compliance Centre questions
Navigate the platform with step by step guidance
Reduce reliance on support teams and external advice
Stay on track without interrupting your workflow

The AI powered support is available 24/7, whenever you need it, and available to you at no charge.

Features and benefits

What does the Compliance Centre include?

Client onboarding and VOI

Easily verify your clients’ identity and collect key information in one streamlined workflow.

Risk and compliance checks

Screen clients against PEPs, sanctions and adverse media databases.

Guided compliance workflows

Follow structured steps to meet AML/CTF requirements with confidence.

Fixed-price package

Get predictable pricing with all essential compliance tools included.

Extended training

Content TBC

Who is the Compliance Centre for?

The Compliance Centre is designed for professionals who provide designated services and need to meet AML/CTF obligations under AUSTRAC guidance.

It has been specifically built for:

Law firms providing designated service

Firms delivering services that fall within AUSTRAC’s AML/CTF regime, including those preparing for Tranche 2 reforms.

Conveyancers managing property transactions
Professionals who need to verify client identity and reduce fraud risk during property matters.

Accountants and professional advisers
Firms supporting clients with financial and transactional services that may fall within AML/CTF requirements.

Real estate agents using Securexchange
Agents managing property transactions who require secure onboarding and identity verification workflows.

Cost breakdown

How pricing works

Untitled Document

InfoTrack's AML/CTF Compliance Centre
Firm-level risk assessment	No fee
Creation of policies and processes	No fee
Staff training	No fee
Personnel onboarding and due diligence
VOI	Complimentary until 31 May 2026
PEP, sanctions and adverse media checks	Complimentary until 31 May 2026
Bankruptcy and national criminal history check for compliance officer	Complimentary until 31 May 2026
Client onboarding and due diligence (CDD) bundle
VOI, PEP, sanctions and adverse media checks and Bankruptcy and national criminal history check for compliance officer	Pay-per-use

Resources

Self learning

eBook: Your 5-step guide to AML Compliance

AML/CTF solutions brochure

AUSTRAC website

CPD

AML/CTF at scale: how large firms can build and maintain an AML/CTF program using technology

Accountants and AML/CTF: a practical guide to getting compliant

AML/CTF onboarding for non-individuals: how to onboard companies, trusts and partnerships

Turn AML/CTF into a referral engine: how and when to use reliance to grow your business

AML/CTF customer due diligence workflow: building your onboarding process to hit the ground running on 1 July

InfoTrack Ready-Set-Go AML/CTF Roadshow - Recorded Session

Transforming client onboarding for the modern firm

Introduction to AML/CTF compliance for new entrants

Frequently Asked Questions

AML/CTF compliance explained

What is Tranche 2?

Tranche 2 is the next phase of AML/CTF regulatory obligations in Australia, coming into effect in 2026. It expands compliance requirements to cover additional professionals and activities that were not fully included under Tranche 1. This includes certain property transactions, complex onboarding of clients, and reporting obligations when handling client money. Professionals captured under Tranche 2 include lawyers, conveyancers, accountants, and real estate agents involved in these activities. Organisations must ensure they meet these requirements to remain compliant with AUSTRAC regulations.

When does Tranche 2 come into effect?

Tranche 2 obligations are expected to take effect in 2026. Organisations should start preparing now to ensure compliance.

What is AML/CTF compliance?

AML/CTF stands for Anti-Money Laundering and Counter-Terrorism Financing. It is designed to prevent illegal funds and terrorism financing from entering the financial system.

It refers to the processes Tranche 2 entities must follow to prevent money laundering and terrorism financing. This includes verifying client identity, assessing risk, and monitoring transactions.

When will the AUSTRAC starter packs be provided?

AUSTRAC are expected to release the starter packs in January 2026.

What are the penalties for non-compliance under Tranche 2?

Non-compliance with Tranche 2 can lead to civil and criminal penalties under AUSTRAC regulations, including fines and reputational risk. However, AUSTRAC has indicated that during the first year of Tranche 2, they do not anticipate issuing substantial fines.

Do law firms need AML/CTF compliance in Australia?

Yes. AML/CTF regulations will apply to legal professionals from 1 July, requiring firms to implement compliant onboarding and client due diligence processes.

What areas of law will Tranche 2 affect?

This will vary depending on the services provided. Generally, any activity involving handling client money or property transactions may now fall under AML obligations.

What is Verification of Identity (VOI)?

Verification of Identity (VOI) is the process of confirming a client’s identity to reduce fraud and meet regulatory requirements in property transactions and legal matters.

How does the Compliance Centre help with AML/CTF?

The Compliance Centre helps firms meet AML/CTF obligations by combining VOI, client onboarding, risk checks and compliance workflows in a single platform.

What checks are included in the Compliance Centre?

The Compliance Centre includes VOI, client questionnaires, PEPs and sanctions screening, adverse media checks, and onboarding workflows.